Need to Update Phone Number on Stripe Account
If you no longer have access to the phone number associated with your Stripe account, please follow the steps below:
- On the Stripe login page, when it asks for the code, choose the prompt below (see red box):
- Follow the prompts from Stripe to verify your identity through other means (not using phone number). At the end of this, if everything was verified properly, it should prompt you to update the phone number on the account.
- If it doesn't work going through those prompts to update the phone number, you can directly contact stripe to update the phone number:
Click on "Contact Stripe Express Support":
In the conversation, you can share your Stripe Account ID with them to help identify your account. This can be found in your Stripe Dashboard of if you have trouble finding it, please email ruth@showman.app.