Record an offline payment before show
If exhibitors pay via cash or check before the show, you can record their offline payment by following the steps outlined below:
1. Find the exhibitor
First find the correct account from the list of exhibitors in the Exhibitors tab. Select the View Invoice option from the dropdown menu next to the exhibitor. Note: they have to have started entries in the system to show up as an exhibitor in this tab.
2. View Invoice
You will now see the exhibitor invoice. Select the green Record Payment button to record an offline payment.
3. Record Payment
This will pop up a box for you to enter a payment. Enter the amount that they paid in How much credit to add?, then choose the Payment Type (cash, check, admin credit) from the dropdown menu.
There is also an option to add a Credit Description; this can be helpful if you are giving an Admin Credit since you can specify if there is a credit or discount being given for a specific reason.
After filling in the necessary information, click Save.
After saving, their invoice will reflect the payment added and the total due will be adjusted accordingly.